Shipping Policy

Last updated: August 11, 2026

At Prime Kits, we ship football shirts worldwide.

1. Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

2. Worldwide Shipping

We offer worldwide shipping.

Our estimated shipping time is the same worldwide:

Processing time: 1–3 business days
Shipping time: 7–12 business days

Therefore, the estimated total delivery time is approximately 8–15 business days from the date your order is placed.

Please note that these are estimated delivery times and are not guaranteed.

3. Tracking

When available, tracking information will be provided by email once your order has been shipped.

Tracking information may take some time to become active after the shipment has been dispatched.

4. Delivery Delays

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances outside our control, including:

• Customs clearance.

• Postal or courier delays.

• Weather conditions.

• Public holidays.

• Incorrect or incomplete delivery information.

• Other unforeseen circumstances.

Prime Kits is not responsible for delays caused by events outside our reasonable control.

5. Customs and Import Duties

For international orders, customs duties, import taxes, or other fees may apply depending on the destination country.

Any such charges are the responsibility of the customer unless otherwise stated at checkout.

Prime Kits cannot guarantee that customs authorities will not delay a shipment or charge additional fees.

6. Incorrect Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If an order is returned to us because of an incorrect or incomplete address, additional shipping costs may apply if the customer requests that the order be shipped again.

7. Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at:

primekits.contact@gmail.com

Please provide your order number and any relevant information or photographs so that we can investigate the issue and assist you.

8. Contact Us

If you have any questions regarding our Shipping Policy, please contact us:

Prime Kits
Email: primekits.contact@gmail.com
Website: primekiits.store